MIP User Care Frequently Asked Questions
Welcome to the MIP User Care Frequently Asked Questions (FAQ). Here you will find a collection of questions that have been provided by the MIP User Care team as well as questions provided by our Subject Matter Experts and the MIP User Community.
These questions are intended to be a self service support resource but if at anytime you feel that you require additional assistance please feel free to contact MIP Help.
Click on a category below to get started. After clicking on the category you will be directed to either a list of questions (if there are no sub-categories for the category you selected) or a list of sub-categories to choose from. Click on the link to the sub-category of interest to see related questions or click on the question to see the complete question (Q:) and answer (A:).
Some of the links on this page require a plug-in to view them. Adobe® provides free software that allows viewing certain files without owning the full version of the software. A links to the plug-in is available below.