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Need assistance or see an issue with the data returned by the Flood Risk Study Engineering Library?

If you would like assistance in locating a project or data, or in understanding the results being displayed, please contact the FEMA Flood Information eXchange (FMIX) using the phone, email, or live chat options below.

If you are contacting the FMIX by email, please provide your name, as well as contact information at which you can be reached. If you have questions or concerns about a specific project, search result, or file, please also include the relevant details [e.g. Project Name, FEMA Case Number, Type of Data Product, and File Name(s)] when submitting your request.

Contact a Map Specialist

  • (877) FEMA MAP (1-877-336-2627)
  • Hours of Operation: Monday through Friday, 8:00 am through 6:30 pm Eastern Standard Time (EST) (Eastern Daylight Time). Click through the calendar below to view the schedule of holiday hours and closings.
  • Email: FEMAMapSpecialist@riskmapcds.com
  • Try our Live Chat Service, available 9:00 am to 5:00 pm EST (EDT). Click below to start chatting with a Map Specialist.
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