SP 15 Training Usability Improvements and Functional Changes Overview of SP15 Usability improvements Goals: - Improve users ability to be successful in completing MIP activities - Provide a logical and consistent look throughout the Studies workflow process - Defect fixes Continued identification and clean up of existing MIP defects - New functionality Implement certain new functionality within the MIP - Scheduled Deployment: May 12 Usability Process - Brought on a usability expert to review the existing system and identify areas for improvement - Conducted a usability test in Dec. 2007 with 13 users in 3 Regions to establish a baseline of performance Major tasks tested: Manage Data Development, Data Upload and Obligate Project Funds using established test cases Results: overall success rate of 69% achieved in completing tasks without errors - Designed and developed usability improvements, with input from SMEs - Conducted a 2nd usability test in Apr. 2008, including the new changes, with 15 users in 3 Regions The same tasks were tested with different users with same test cases Results: 91% success rate for studies processes Overview of Changes - General MIP changes - Usability improvements - Functionality fixes - New functionality General MIP Changes - The MIP is now compatible with Internet Explorer (IE) 7 and Mozilla Firefox - Previous releases only tested and supported earlier IE versions - MIP team now able to provide troubleshooting support to users with IE7 and Firefox - Fixed the session timeout notification - Clicking OK on the session timeout notification box will now consistently extend the session for another 30 minutes General Changes, cont. MIP Server Notice pop up message: If users are in the MIP, a notification will pop up on their screen to let them know that the system will go offline for maintenance - Directs users to save and close work before the system goes offline - 3 separate messages - 2 warnings (10 min, 2 min) - 1 post restart Usability Improvements Button Name Changes Old Button: Data Submission Form New Button: Submit Data Files... Location(s): Submit Data section on any data upload screen Old Button: Refresh Contents New Button: Update Contents Location(s): Submit Data section on any data upload screen Old Button: Refresh Status New Button: update Status Location(s): Submissions Status section on any data upload screen Old Button: Add Cost New Button: Add Task Cost Location(s): Obligate Project Funds – Task Cost section Old Button: Add Cost New Button: Add QA Cost Location(s): Obligate Project Funds – Independent QA/QA Cost section Workbench Home Landing Page - New page after you click on the Workbench tab - No longer requires going to the Work Items list as a default - Link to the RMC office contact list - Alert area - Links and descriptions of all tabs on the Workbench – Can click on link or tab to access the function Work Items List Redesign - Link to the Activity Reference Guide - Reposition Options and Refresh links and add descriptive text - Date Posted is now the default sort - Ability to filter Claimed and Unclaimed items - Option to enter part/all of project name in Project Name box to filter projects that contain that text. Activity Reference Guide - The Activity Reference Guide provides an overview of the information needed to complete each activity - Provides links to each activity within a task - Ability to print one or all activities Calendar Widget and Twisty Behavior - Calendar: – Calendar widget implemented on all date entry fields – Still able to manually enter dates, or use calendar widget - Twisty: - Twisty settings are saved and displayed as last viewed when moving between screens within a task – Twisty memory is only applicable within a task and session and reverts back to the default when you return to the Work Items list Improved Flow of Selected Screens Create Project - Reorganized page layout - Replaced tabbed buttons with standard buttons - Moved buttons into content area of the page Improved Flow of Selected Screens Data Submission - Submit Data section now above Submission Status to follow a top to bottom flow - Expand All/Collapse All repositioned - Additional text on screen Improved Flow of Selected Screens - New page layout; removed text surrounding submission status - Improved messaging on submission status - Added a View Details link to display the details of the failure Additional Text on DFIRM Upload Screens Significant additional text: –DFIRM upload guidelines - Limit upload of individual files - File packages over 300 MB or have more than 1000 files separated into smaller zip files or mailed in separately Improved Flow of Selected Screens Data Submission – Perform Coastal Analysis - Moved Intermediate Data Submission section out of Project and Task Information and into Submit Data area - Additional text Improved Flow of Selected Screens Task Status on MDD screen - Production status (Area Complete) moved above Cost and Schedule information - Switched order of cost and schedule information fields - Changed m, d, i, c icons to links (metaman validation results, workflow history, DFIRM QA results) - Actual End Date field always enabled, but the date will not be accepted unless the Area Complete box is checked and Percent Complete is 100 - New text for As Of and Actual End Date Improved Flow of Selected Screens Entering Leverage on MDD screen - Additional text - Removed Yes/No radio buttons - Added ‘Leverage included’ statement Entering Leverage on MDD Activity - Currently, the Leverage screen is after the Task Status screen - You must complete the following 4 fields on each Data Development task before you can continue to the Leverage screen - Actual Start Date - Actual Cost to Date - As Of Date - Percent Complete - Additional guidance being developed and will be distributed when available - FEMA and the MIP team are evaluating options to improve this process Display Task Information in Table View - Table view with common headers - Eliminates long pages of data - Easier to compare data Tasks where table view was implemented: - Finalize Project Scope: Add map panels, areas, leverage - Obligate Funds: Add tasks, costs, areas - Authorize Planned Data Development: Add costs - Manage Data Development: Add project leverage - Develop Hydrologic Data, Develop Hydraulic Data, Perform Coastal Analysis, Perform Alluvial Fan Analysis: Add model or method - Distribute Preliminary Map Products: Task Info: Add community - Prepare for Scoping, Conduct Scoping Meeting: Add meeting - Create Study Project - Create Pre-Scoping Project - Initiate Study Project - Setup Map Production - Setup Post-Preliminary Processing - Prepare and Hold Intermediate Meetings - Record Appeal or Protest - Hold Final Community Meeting Consolidate Review and Complete Steps - One screen for Review and Complete steps - New Save and Close button - Replaced location of workflow history link - Removed redundant text Improved Flow of Selected Screens Load Studies Artifacts – Tools & Links - No longer need to complete the read me doc - Complete the online form; automatically sent to MIP Help - Confirmation email is automatically sent after Functionality Fixes Post Prelim Task Fixes Determine Community Meeting Schedule - County-wide listing isremoved from MeetingSchedule list and will no longer appear in the task - Added a Save and Close FAFS Fixes - Improved communication and messages when sending a submission and receiving the results – User now consistently receives FAILED message under Submission Status, when applicable - Results of submissions not processed by MIP and status not updated – Fixed link between FAFS and MIP to make sure results are displayed correctly in the MIP - Email notification being sent to incorrect user – The user who performs the upload will receive the QA/QC notification results Other - Search & Retrieve: Download All Files link will not appear if there is a restricted file in the list - Crystal Reports: Fixed Crystal reports to allow Completed LOMCsby Community to download into Excel format – Previously could only download into Word and PDF - Uploading ZIP files: The MIP will now accept files with the zip extension in upper or lowercase - Previously tasks did not unzip properly unless the filename ended in lowercase zip New Functionality Process Admin for Mapping Partner Organizations (Selected Users) - Users with the Study Organization Manager role can transfer tasks within their own organization - Does not include ability to: – Update study project – Change project status – Unclaim a task