Frequently Asked Questions: Citrix

Should any given Study case number directory have a "TSDN" folder within the typical directory structure? I've noticed that some studies do, and some of them do not.

The TSDN folder became a requirement for the Studies case after the initial deployment of MIP. Some of the directory structures created earlier may not have the folder. Please submit a support request to the MIP User Care team and provide the Study case number if you notice the TSDN directory does not exist.

Return to FAQ Page