WISE - Data Submission

To upload files to the FEMA Citrix farm, users should use the Explorer application published on the farm for all data that is smaller than 1 GB (Note: this number may be lower in case you have a slow internet connection). Steps to upload data:
  1. To start uploading the data, log on to https://tools.hazards.fema.gov/ with your user credentials.
  2. At the log in page, if the Message Center below is displayed, please follow the instructions to install the Citrix web client (Note: Some browsers may not detect the client on your local machine, if this is case you can disregard the message and continue with the log in).
    Message Center
  3. Enter your username and password to log into the Citrix client. After the system authenticated you, click on the Explorer application as shown below.
    Applications
  4. After the system maps local drives and printer, you are presented with a Windows Explorer (Note: the drives of your computer are shown as C, D, etc. drives in the explorer window).
  5. Navigate to the drive of your computer where the data is located, select all the necessary files to copy, and select 'Copy' from the Edit menu.
  6. Next, navigate to the folder on the J:\ drive (data drive for the FEMA Citrix farm) where the data should be copied to. Select 'Paste' from the Edit menu.
  7. The data is now being copied to the FEMA Citrix farm.
  8. After the files are copied, exit the Explorer application.
  9. The data is now ready to be used by applications on the FEMA Citrix farm.