MIP FAQs: Study (Workflow)

1. In the "Receive Publication Affidavit stage" I entered the wrong publication dates. How can I change the dates?
2. The data development task is not showing up in my workbench. What do I do?
3. The ‘Perform Independent QA/QC’ never started for this task. What do I do? (quality assurance/quality control – QA/QC)
4. The ‘Store Content’ has completed for all the tasks. Why hasn’t ‘ProducePreliminaryMapProducts’ started?
5. The data development task is not available for me to assign at ‘ObligateProjectFunds.’ What should I do?
6. Process Admin (PA) tool is not working and I need to delete a data development task. What should I do?
7. The ‘Determine Community Schedule’ has not started. What should I do?
8. If I create a project by mistake, and I delete it using PA tool, will it still show up on the report as a closed case?
9. How can I bypass an activity in the workflow?

1.  In the "Receive Publication Affidavit stage" I entered the wrong publication dates. How can I change the dates?

Modification to the publication dates cannot be done from within the application. Please submit a ticket to MIPHelp for assistance.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email.  Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

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2. The data development task is not showing up in my workbench. What do I do?

Projects that were initiated in 2005 and older are known to have issues while starting data development tasks. Please submit a ticket to MIPHelp so the task can be manually started.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email.  Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

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3. The ‘Perform Independent QA/QC’ never started for this task. What do I do? (quality assurance/quality control – QA/QC)

This is an uncommon situation. If you notice that ‘Perform Independent QA/QC’ never started please submit a ticket to MIPHELP and include the case number on the request.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email.  Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

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4.  The ‘Store Content’ has completed for all the tasks. Why hasn’t ‘ProducePreliminaryMapProducts’ started?

Projects that were initiated in 2005 and older are known to have issues while starting ‘Produce Preliminary Map Products’. Please submit a ticket to MIPHelp along with the case number so that the activity can be manually started.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email.  Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

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5.  The data development task is not available for me to assign at ‘ObligateProjectFunds.’ What should I do?

Please submit a ticket to MIPHelp along with the case number so we can manually add the task in the database manually.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email.  Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

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6.  Process Admin (PA) tool is not working and I need to delete a data development task. What should I do?

Please submit a ticket to MIPHelp along with the case number so we can manually remove the task from the database.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email.  Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

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7.  The ‘Determine Community Schedule’ has not started. What should I do?

Projects that were initiated in 2005 and older are known to have issues while starting ‘Determine Community Schedule.’ Please submit a ticket to MIPHelp along with the case number so the task can be manually started.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email.  Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

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8.  If I create a project by mistake, and I delete it using PA tool, will it still show up on the report as a closed case?

Yes, it will still show on the report as a closed case.

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9.  How can I bypass an activity in the workflow?

Bypasses can only be requested by Regional Management Centers (RMCs), and must be approved by the Subject Matter Expert (SME).

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