MIP FAQs: Amendment / Revision

I have received additional fee. Can you please transfer this case to my workbench?
‘Assign Project Resource’ has already been completed. Why hasn’t ‘ReviewDataReceived’ started?
How can I change the fee status of the case from exempt to ‘Not Exempt’?
What the difference between a case being at the suspend activity and actually being suspended?
How do I reactivate a case if it has already been suspended?
If we haven’t received data for a case should we send a request to MIPHELP to drop the case?
How do I reassign a case to a different engineer / analyst?
What do I do if I entered the wrong date for a LOMC Letter?
What do I do if the required fee amount is incorrect?
Are you able to update the ‘Project Workflow Information’ in the LOMC Case Tracking report?
Why is the number of Total Days showing up as –1?

1. I have received additional fee. Can you please transfer this case to my workbench?

Only an assigned potential user can work on the ‘ReceiveAdditionalFee’ activity. If the case is at ‘Process Request’ or ‘ReviewDataReceived’ you can request the analyst/engineer to push this case to the ‘ReceiveAdditionalFee’ activity. If you are a potential owner for this activity, you can claim and complete this activity.

2. ‘Assign Project Resource’ has already been completed. Why hasn’t ‘ReviewDataReceived’ started?

For ‘Not Exempt’ fee type project. As soon as Assign Project Resources is completed, the Review Data Received (A03) activity is spawned. If A03 activity is completed before Administer Fee (A13) activity, the system will automatically complete A13 activity. If there is an outstanding balance, a new A16 (Receive Additional Fee) activity is spawned.

To determine the current activity available for a project, you can view the ‘Project Workflow Information’ under the LOMC Case Tracking report.

3. How can I change the fee status of the case from exempt to ‘Not Exempt’?

The fee type can be changed at the ‘ReviewDataReceived’ or ‘Process Request’ activity. The value that needs to be updated while working on one of these activities is the ‘Fee Exempt Type’ field.

4. What the difference between a case being at the suspend activity and actually being suspended?

The suspend activity is triggered if 90 days has passed since a letter was sent out requesting additional data. If the suspend activity is triggered, a decision has to be made as to whether to extend this case to a later date or suspend it completely. Thus, a case in the suspend activity has not yet been suspended and is still Inactive.

5. How do I reactivate a case if it has already been suspended?

Suspended case should not be reactivated. The proper procedure is for the Project Administrator to initiate a new project and copy the old case’s information. Please submit a ticket to MIPHELP if you need additional assistance.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email. Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

6. How do I reassign a case to a different engineer / analyst?

No need to drop the case because it will go to suspend activity after 90 days has passed.

7. How do I reassign a case to a different engineer / analyst?

There are 2 ways to reassign a case.

Use the Process Admin (PA) Tool.
In order to use the tool, user needs to have this special role which is different from the regular Amendment Process Administrator or Revision Process Administrator role.
From the PA tool main screen:
- Enter the case number and the project type then click the ‘Search’ button.
- Select the record, and click the ‘Update Amendment Project’ or ‘Update Revision Project’ button.
- Click the ‘Reassign Project Resource’ link.
- Select the appropriate ‘Project Resource Workgroup’ and ‘Resource Name’ (New user), then click Continue to complete the reassign activity.
Please submit request to MIPHELP with the case number and the transfer/reassign information.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email. Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

8. What do I do if I entered the wrong date for a LOMC Letter?

Modification to the letter date cannot be done from within the application. Please submit a ticket to MIPHELP for assistance.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email. Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

9. What do I do if the required fee amount is incorrect?

If the case has not passed ‘Process Request’ the analyst/engineer can update this field at the ‘ReviewDataReceived’ or ‘Process Request’ activity.

Amendment – If the project is at A14 (Review Draft Determination), Amendment Project Lead can reject the project to move it back to A05 (Process Request) where the Amendment Task Lead can make the change.

Revision – If the project is at R08 (Review Determination), FEMA Revision Lead can reject the project to move it back to R05 (Process Request) where the Revision Task Lead can make the change.

10. Are you able to update the ‘Project Workflow Information’ in the LOMC Case Tracking report?

You cannot modify the fee amount received so please submit a ticket to MIPHELP.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email. Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.

11. Why is the number of Total Days showing up as –1?

In most cases the LOMC Letter date or the data received date for the project is incorrect. To correct this issue, please submit a ticket to MIPHELP.

To submit a ticket to MIPHelp please send an email to miphelp@mapmodteam.com and enter your question and/or comments in the body of the email. Users may also call MIPHelp directly at (877) FEMA-MAP, please choose option 2.