Work Instruction Task Lead - Process Request - Violation – Suspend Purpose This work instruction is used to outline the process in which the Task Lead denotes a violation during the Process Request activity. This differs from the general processing of this activity on only two screens: . Violation Status . Letters This activity displays the differences in these two screens twice, once on the initial pass and then a second time after the FEMA Revision Lead has conducted Review Determination and selected Concur Violation - Suspend. The other Process Request module should be viewed for the full work instruction of that activity. Prerequisites . Review Data Received activity is complete . A violation is identified during the Process Request activity Navigation Via Menu Path Log in to the MIP . Workbench . Work Items . and Claim . Process Request Work Steps The work instruction has fast forwarded to the Violation Status screen within Process Request activity. Assume the reviews of the previous screens were completed. Work Item Details -Violation Status Screen 1. Click the Violation Status dropdown box and select the appropriate violation 2. Click on: Continue Button to move to the Letters screen Process Request -Letters Screen 3. Click the Letter Type dropdown box and select Violation letter to FEMA 4. Click to enter Letter Date 5. Click on: Continue Button to move to the Review screen Process Request - Review Screen 6. Review and click Continue Button to advance to complete task Work Items Details - Process Request Screen 7. Click on: Complete Task Button to complete the activity The workflow moves to the Audit Determination activity conducted by the Audit Lead and Review Determination activity conducted by the FEMA Revision Lead. For this activity, Concur Violation - Suspend was selected by the FEMA Revision Lead, and then the case returns to the Process Request activity on the Task Lead's Work Item List. Work Item List - Screen 8. Click on: Claim Button to claim the activity The work instruction has fast forwarded to the Violation Status screen within Process Request. Assume the reviews of the previous screens were completed. Violation Status - Process Request Screen 9. Click the Violation Status dropdown box and select No violation 10. Click on: Continue Button to move to the Letters screen Work items Details - Process Request Screen 11. Click the Letter Type dropdown box and select Special response letter to FEMA 12. Click to enter Letter Date 13. Click on: Continue Button to move to the Review screen Process Request Screen 14. Review and click Continue Button Work Item Details - Process Request Screen 15. Click on: Complete Task Button to complete the activity Results The case will then be completed in the workflow as normal and should be completed at the Distribute Determination activity. Last updated: March 2009