Work Instruction 

Task Lead - Resolve Appeal or 
Protest 

 

Purpose 

This work instruction is used to outline the process in which the Task Lead accepts or rejects 
the appeal or protest in coordination with FEMA. This activity only applies to revision cases 
where an appeal or protest was received and will not appear if an appeal or protest was not 
entered in the Receive Appeal or Protest activity previously completed by Document Control. 

 

Prerequisites 

. Project received an Appeal or Protest 


. The Receive Appeal or Protest activity is complete 




 

Navigation 

 

Via Menu Path 

Log in to the MIP . Workbench . Work Items . 

and 

Claim . Resolve Appeal or Protest 



 


Work Steps 

 

Work Item List screen 


 

Warning icon 


Only claim an activity that you are certain you own or have been 
instructed to claim. Contact your manager if you claimed an activity in 
error. 



1. Click on: Claim button 
to claim the activity 

2. Click on: Resolve Appeal or Protest button 
to enter the Resolve Appeal or Protest activity 

 

Work Item List > Resolve Appeal or Protest screen 


3. Click to enter Resolution Summary 

4. Click the Review Result dropdown box to make a selection 


 

5. Click on: Continue button
to move to the Review screen 

 

Resolve Appeal or Protest review screen 


 

Information icon 


On the Review screen, click the twisties to the left of the listed name to 
expand a single element. To view all elements, click the Expand All link 
to show all data fields and information entered. 



6. Review the information and click Continue button 
to advance to Complete Task 


 

Resolve Appeal or Protest > Complete Task screen 


 

Critical Note icon 


Once you click Complete Task you cannot return to this task. Confirm 
all information is correct before clicking the Complete Task button. Click 
the Back button to make any changes to previous screens. 



7. Click on: Complete Task button 
to complete activity 

 

 

Results 

The next activity is Review Appeal or Protest conducted by the FEMA Revision Lead. 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last updated: March 2009