Work Instruction 

Document Control - Receive 
Appeal or Protest - Receive 
Appeal 

 

Purpose 

This work instruction is used to outline the process conducted by the Document Control 
Group to denote receipt of appeals or protests as well as mark the end of the appeal period. 

This particular work instruction shows how to complete this activity with an appeal. See the 
alternate Receive Appeal or Protest module that provides detail on how to complete the task 
without an appeal or protest. 

 

Prerequisites 

. The Receive BFE Publication Affidavit activity is complete 




 

Navigation 

 

Via Menu Path 

Log in to the MIP . Workbench . Work Items . 

and 

Claim . Receive Appeal or Protest 



 


Work Steps 

 

 

Work Item List screen 


 

Warning icon 


Only claim an activity that you are certain you own or have been 
instructed to claim. Contact your manager if you claimed an activity in 
error. 



1. Click on: Claim button 
to claim the activity 

2. Click on: Receive Appeal or Protest button 
to enter the Receive Appeal or Protest activity 

 

Receive Appeal or Protest screen 



 

3. Click the Type Received dropdown box and select the type received 

4. Click to enter Appellant Name 

5. Click to enter Date Received 

6. Click Appellant Type dropdown box to select the appellant type 

7. Click to enter Comments 

 

Warning icon 


The Add Appeal/Protest button must be clicked in order to save the 
information after each entry prior to clicking the Continue button or 
data will not be saved. 



8. Click on: Add Appeal/Protest button 
to add the entry to the table 

 

Add Appeal/Protest screen 


 

Informatio icon 


If No is selected, the activity will remain on Document Control’s 
workbench until the appeal/protest period has expired. 



9. Once the appeal/protest period has ended, select the Yes radio button in order for the 
case to continue through the workflow. 

 


 

10. Click on: Continue button 
to move to the Review screen 

 

Receive Appeals or Protest review screen 


 

Information icon 


On the Review screen, click the twisties to the left of the listed name to 
expand a single element. To view all elements, click the Expand All 
link to show all data fields and information entered. 



11. Review the information and click Continue button 


 


 

Complete Task screen 


 

Critical Note icon 


Once you click Complete Task you cannot return to this task. Confirm 
all information is correct before clicking the Complete Task button. 
Click the Back button to make any changes to previous screens. 



12. Click on: Complete Task button 
to complete activity 

 

Results 

Since an appeal was received, the next activity is Resolve Appeal or Protest completed by the 
Task Lead. 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last updated: March 2009